You remain fully informed at every stage, without being burdened by day-to-day execution. Weekly progress calls, a shared implementation board, and secure document exchange keep everything aligned.
Regular progress and alignment calls ensure milestones are met and expectations are clear throughout onboarding.
A shared implementation board tracks all tasks, milestones, and deliverables — giving full visibility to both teams.
All documents and data are exchanged through secure, encrypted channels ensuring compliance and confidentiality at every step.
Each yacht is assigned a dedicated team of specialists who manage your entire onboarding — from data preparation to go-live.
Full-Time
Your single point of contact throughout the implementation. Responsible for coordinating the onboarding process, aligning stakeholders, and ensuring progress from kickoff to go-live.
Full-Time
Prepares all operational and historical data for import. Ensures accuracy, consistency, and readiness across all relevant modules, including technical, compliance, crew, and financial data.
3 Days / Week
Handles data migration, scripting, validation, and any required configuration to ensure your data is correctly mapped and fully functional within the platform.
3 Days / Week
Provides timeline oversight, milestone tracking, and alignment between your operational requirements and the final platform setup, ensuring long-term success beyond go-live.
IMPLEMENTATION TIMELINE
A structured, phased approach ensures every detail is handled with precision — so you can go live with confidence.
FIRST 24 HOURS
Platform access and user roles configured. Onboarding call and scope confirmation. Dedicated Yacht Account Manager assigned.
24 – 48 HOURS
Core yacht profile and modules prepared. Secure document and data channels activated. Implementation roadmap shared.
Week 1
Data collection using structured templates, initial population of core modules, and validation and readiness checks.
Week 2
Continued data import and configuration, internal quality checks across modules, and client walkthrough of populated areas.
Week 3
Completion of remaining imports, client feedback and refinements, and final data consistency and accuracy checks.
Week 4
Final testing and sign-off, platform training and Q&A, and seamless transition to ongoing support.
From 24/7 technical support to optional account management and data services, we ensure your platform continues to deliver value long after go-live.
Included
Round-the-clock technical support via a dedicated ticketing system integrated into the platform. Guaranteed response times and priority escalation for critical issues.
Optional
Dedicated account oversight including weekly performance reports, proactive data audits, listing optimization, and strategic recommendations.
Optional
End-to-end data handling including bulk imports, cross-platform migration, historical data cleanup, and ongoing data integrity management.
Book a personalised demo or start your free trial today.
