How Aquator Marine collects, uses and protects personal data when you contact us or work with us.
This Privacy Policy explains how Aquator Marine Private Limited (UEN 202018284M), 160 Robinson Road #14-04, Singapore 068914 (“Aquator”, “we”, “our”) collects, uses, discloses and protects personal data when you visit www.aquatormarine.com, send us an enquiry or work with us on an advisory engagement. We handle personal data in line with Singapore’s Personal Data Protection Act 2012 (PDPA) and, where it applies, the EU and UK General Data Protection Regulation (see our GDPR page).
Enquiries: when you use our contact form or email us, we collect your name, organisation or vessel, email address, phone number and the information you choose to share about your situation.
Engagements: when we act for a client, we collect the business contact details of the client’s representatives and of other parties involved in the matter (for example yards, lenders, brokers, crew managers and advisers), together with information about the asset and the matter needed to deliver the work.
Website use: limited technical information such as your browser, device and pages visited, collected through cookies (see our Cookies Policy).
We use personal data to respond to enquiries; to check for conflicts of interest before accepting a matter (we act for one side per asset); to scope, deliver and invoice advisory engagements; to manage our client relationships; to meet legal, accounting and regulatory obligations; and to keep the website secure and working well. We do not sell personal data, and we only send marketing emails where you have agreed to receive them.
We are not currently recruiting. CVs and job applications sent through the website are not reviewed or kept on file, and are deleted.
Enquiries and client information are treated as confidential and clients are never named without consent. We share personal data only where needed: with service providers that support our business (such as website hosting, email and IT providers), who may use it only on our instructions; with lawyers, surveyors, brokers or other specialists working on a matter, where the client has agreed; with authorities where the law requires it; and with a successor if our business is reorganised or transferred.
Our clients and counterparties are international and some of our service providers store data outside Singapore. When personal data is transferred overseas, we take steps to ensure it receives a standard of protection comparable to the PDPA, including contractual safeguards where required.
Enquiries that do not lead to an engagement are kept for up to 24 months. Engagement records are kept for as long as needed to deliver the work and to meet legal, accounting and regulatory requirements, after which they are securely deleted or anonymised.
We use reasonable technical and organisational measures to protect personal data against unauthorised access, loss or misuse. Please do not send highly sensitive documents through the website form; we will arrange a secure channel where needed.
You may ask to access or correct the personal data we hold about you, or withdraw your consent to its use. If you are in the EU or UK, you have additional rights described on our GDPR page. We respond to requests within the time required by law.
Questions, requests or complaints about this policy can be sent to our Data Protection Officer at info@aquatormarine.com, or by post to Aquator Marine Private Limited, 160 Robinson Road #14-04, Singapore 068914.
We may update this policy from time to time by posting a revised version on this page. The effective date above shows when it was last changed.
